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Warranty Policy

Our warranty policies reflect a fair shake for all parties involved.

MTB shoes:

Guaranteed for 2 (two) year from the date of purchase against manufacturer defects, workmanship and detective materials. Documentation showing purchase date and pictures of the defect are required. All warranty claims are subject to approval by Lake or and authorized Lake Dealer. If warranty is granted, Lake will decide to either replace or repair the shoes.

Road shoes:

Guaranteed for 2 (two) year from the date of purchase against manufacturer defects, workmanship and detective materials. However this guarantee does not apply to those products that have been misused or hardware that has been improperly installed. Documentation showing purchase date and pictures of the defect are required. All warranty claims are subject to approval by Lake or and authorized Lake Dealer. If warranty is granted, Lake will decide to either replace or repair the shoes.

Crash Replacement Policy* (Available to consumers only) :

The crash replacement policy applies for the first 2 years after your purchase. Original sales documentation showing purchase date is required.

  • Claim filed within 1st year of purchase date: 50% discount on a new pair
  • Claim filed within 2nd year year of purchase date: 25% discount on a new pair

*Lake Cycling reserves the right to approve or deny any crash replacement claim.   If you have any questions or want to contact us directly, please email us at info@lakecycling.com or call: (US) +1 888 401-0476; or: (EU) +31 404 022 757

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